Privacy Policy

Welcome

Thank you for trusting HomeCareForVeterans.com.

We recognize that the information you choose to share with us is personal and important. This Privacy Policy explains what information we collect, why we collect it, how we protect it, when it may be shared, and the choices you have regarding your information.

Our goal is to be transparent so you can make informed decisions every step of the way.

Our Privacy Commitment

At HomeCareForVeterans.com, we believe trust must be earned.

When you choose to share your information with us, you are placing confidence in our educational platform and in the organizations that help us serve veterans and their families. We recognize that this information may include military service history, caregiving needs, health-related information, financial information, and family circumstances. We take that responsibility seriously.

Our commitment is simple:

• We collect only the information reasonably necessary to provide the educational resources and services you request.
• We explain how your information is used.
• We safeguard your information using reasonable administrative, technical, and organizational measures.
• We share information only as described in this Privacy Policy, our Consent to Share Information, or with your authorization, unless otherwise required by law.
• We never sell your personal information.

Protecting your privacy is fundamental to our mission of serving veterans and their families with integrity.

Who This Privacy Policy Applies To

This Privacy Policy applies to anyone who interacts with HomeCareForVeterans.com, including individuals who:

• Visit or browse our website.
• Register for educational webinars.
• Request books, guides, videos, or other educational resources.
• Use the Veterans Benefits Calculator™.
• Schedule or request consultations.
• Communicate with us by telephone, email, text message, or online forms.
• Request to be connected with a Sponsoring Provider or another professional resource.

Information We May Collect

Depending on how you interact with our platform, we may collect information that you voluntarily provide, including:

• Name
• Mailing address
• Email address
• Telephone number
• ZIP Code and general geographic location
• Military service information
• Veteran or surviving spouse status
• Caregiving information
• General health and functional information you choose to provide
• Financial information voluntarily entered into educational estimation tools
• Information submitted through forms, surveys, webinar registrations, consultations, or other communications

We may also automatically collect certain technical information, including:

• Browser type
• Device information
• IP address
• Website usage statistics
• Cookies and similar technologies, as described in our Cookie Policy
• Other information that helps us improve the operation and security of our website

How We Use Your Information

We use your information only for legitimate business purposes related to the educational resources and services you request.

These purposes may include:

• Providing educational resources and benefit information.
• Registering you for webinars and educational events.
• Delivering books, guides, newsletters, and requested materials.
• Operating the Veterans Benefits Calculator™.
• Responding to your questions and requests.
• Personalizing your website experience.
• Connecting you with your identified Sponsoring Provider when requested or authorized.
• Improving our educational platform, technology, and services.
• Communicating with you regarding requested services and educational opportunities.
• Complying with applicable legal and regulatory obligations.

We do not sell your personal information.

When We May Share Information

Your information may be shared only as reasonably necessary to fulfill your request or as otherwise permitted by applicable law.

Depending upon your interaction with our platform, information may be shared with:

• Your identified Sponsoring Provider.
• Service providers who assist us in operating our website and technology.
• Companies providing email, text messaging, webinar hosting, analytics, or customer support services.
• Professional advisors assisting in the operation of our business.
• Government agencies or legal authorities when required by law.
• Other parties when you specifically authorize us to share your information.

We require third-party service providers acting on our behalf to protect personal information appropriately and to use it only for authorized purposes.

Sponsoring Providers

HomeCareForVeterans.com licenses its educational platform, Veterans Benefits Calculator™, and related technology to independent organizations known as Sponsoring Providers.

If you request assistance beyond our educational resources, or authorize us to do so, your information may be shared with the Sponsoring Provider serving your geographic area so that it may respond to your request.

Each Sponsoring Provider is an independent business responsible for its own privacy practices after receiving your information.

Communications

If you register for a webinar, request educational materials, ask to be contacted, or otherwise consent to receive communications, we may contact you by email, telephone, or text message regarding the educational resources or services you requested.

You may opt out of marketing communications at any time. However, we may continue to send communications that are necessary to fulfill an active request or administer services you have requested. Additional detail is available in our SMS & Communications Policy.

Protecting Your Information

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although no system can guarantee absolute security, protecting the information entrusted to us remains one of our highest priorities.

Notice Regarding Sensitive Personal Information

Because HomeCareForVeterans.com provides educational resources relating to veterans benefits, caregiving, home care, and long-term care planning, you may voluntarily choose to provide information that is personal or sensitive in nature.

This may include military service history, disability-related information, caregiving needs, financial information used in educational estimation tools, or other personal information that you voluntarily provide.

We collect this information only when you choose to provide it and only for the purpose of delivering the educational resources, benefit estimates, referrals, or services you request.

Access to sensitive personal information is limited to authorized personnel, trusted service providers, and your identified Sponsoring Provider when necessary to fulfill your request or as otherwise described in this Privacy Policy and our Consent to Share Information.

Health-Related Information

HomeCareForVeterans.com provides educational resources relating to veterans benefits, caregiving, home care, and long-term care planning. As part of these educational services, you may voluntarily choose to provide information regarding your health, disabilities, functional limitations, caregiving needs, medical history, or other personal circumstances.

We recognize that this information is highly personal and deserving of special care. Whether or not it is considered protected health information under applicable law, we are committed to treating health-related information with respect and using it only for the purposes described in this Privacy Policy, our Consent to Share Information, or as otherwise authorized by you or required by law.

Unless expressly stated otherwise, HomeCareForVeterans.com and Eldercare Appointments, LLC operate as an educational technology platform and are not acting as a healthcare provider, health plan, healthcare clearinghouse, or other HIPAA-covered entity solely by providing this website, its educational resources, educational consultations, webinars, or the Veterans Benefits Calculator™.

Accordingly, information voluntarily provided through this website may not constitute Protected Health Information ("PHI") as defined under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") solely because it is submitted through our platform.

Even when HIPAA does not apply, we believe your privacy deserves meaningful protection. We use commercially reasonable administrative, technical, and organizational safeguards designed to protect health-related and other sensitive personal information.

If you are referred to, or choose to work directly with, a healthcare provider, home health agency, physician, hospital, hospice, or another organization subject to HIPAA or other healthcare privacy laws, your relationship with that organization and the information you provide directly to it will be governed by that organization’s own privacy practices and applicable law.

Our Commitment Beyond Compliance

Protecting personal information is more than a legal obligation—it is a core part of our mission to serve veterans and their families with integrity.

While privacy laws vary by state and by the type of information collected, HomeCareForVeterans.com is committed to maintaining privacy and security practices designed to meet or exceed applicable legal requirements whenever reasonably practicable.

Our goal is not simply to comply with privacy laws, but to earn and maintain your trust through transparency, responsible stewardship of your information, and continuous improvement of our privacy and security practices.

We continually evaluate our policies, procedures, and technologies to help safeguard the information entrusted to us and to adapt to evolving legal requirements, industry standards, and cybersecurity best practices.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, maintain appropriate business records, and improve our services.

Your Privacy Rights

Regardless of where you live, HomeCareForVeterans.com is committed to respecting your privacy rights.

Subject to applicable law and reasonable verification of your identity, you may request to:

• Know the categories of personal information we collect.
• Understand how your information is used.
• Access the personal information we maintain about you.
• Correct inaccurate personal information.
• Request deletion of personal information when appropriate.
• Request a portable copy of certain information you have provided to us, where applicable.
• Update your communication preferences.
• Exercise any additional privacy rights available under applicable law.

We will not discriminate against you for exercising your privacy rights.

Certain requests may be limited where we are legally required to retain information, protect against fraud, complete requested transactions, maintain appropriate business records, or establish, exercise, or defend legal claims.

Privacy requests may be submitted using the contact information provided on HomeCareForVeterans.com. We may request information necessary to verify your identity before fulfilling your request.

Children’s Privacy

HomeCareForVeterans.com is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites or services that we do not own or control.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable law.

When updates are made, we will post the revised version on this page along with the updated version number, effective date, and "Last Updated" date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Eldercare Appointments, LLC

Using the contact information provided on HomeCareForVeterans.com.